Terms and Conditions

1. Introduction

Welcome to Baynna! Our platform allows you to connect with stores, track your orders, and get customer support in one place. By using this app, you fully agree to these terms and conditions.

2. User Account

You must provide accurate and complete information during registration.

You are responsible for maintaining the confidentiality of your login credentials.

Your account must not be used for illegal activities or impersonation.

3. Communication with Stores

Baynna offers direct messaging between you and stores.

All conversations are logged to improve quality and customer service.

Abusive behavior or inappropriate content is strictly prohibited.

4. Order Tracking

Order tracking is powered through integration with the store’s API.

Baynna only displays the status provided by the store and is not liable for delays or incorrect updates.

5. Privacy & Data Protection

Your privacy is important to us.

All data is encrypted and securely stored.

We do not share your personal data with third parties without your consent.

6. Changes to Terms

Baynna reserves the right to update these terms at any time. Users will be notified through the app or via email.

7. Contact Us

If you have any questions or concerns, feel free to reach out to us via

The "Contact Us" section within the app.

Or by email at: info@baynna.net